Business services are activities that benefit a company without delivering a tangible product. They provide convenience, safety and cost savings to companies. Examples of business services include maintenance professionals, animal control and pest extermination services and technology support teams. They also include professional and medical services for employees, such as health insurance, day care and fitness centers.
While companies depend on these services for efficiency, safety and cost reduction, they don’t always understand how they can best utilize them. For example, the cost of hiring a construction crew to build a new office space may seem high at first glance, but it can save a lot of money in the long run by reducing the need to buy expensive building materials and labor.
Unlike physical products, which can be stored until needed, services are consumed at the same time they’re provided. This means that demand and supply are always close together, and the success of a service business depends on its ability to continually adapt to changing requirements.
A career in business services can be stressful and demanding, as well as rewarding. But the variety of sectors within this field makes it a good choice for people who want to use their skills and education to make an impact on others. For example, a person who has strong interpersonal communication and customer service skills can thrive in the retail industry or a call center job. People who prefer a more analytical and intellectual approach can choose to work in engineering or architecture.